Cookies Policy

COOKIE POLICY

We make available to the user this cookie policy, where they can find all the details about the use of cookies on our website. We advise users to visit this cookie policy frequently, as it may be updated at any time.

In accordance with European Regulation 2016/679 on the Protection of Personal Data, we inform you that TELERGON, S.A.U. is the data controller of the personal data entered on this website and that you accept the privacy policy and the legal notice therein. For additional detailed and comprehensive information, please see our “Legal Notice and Privacy Policy”.

We use our own and third party cookies to improve our services and show you information related to your preferences by analysing your browsing habits. If you continue browsing, we consider you accept its use. To change the configuration or obtain more information, please continue reading this section.

WHAT ARE COOKIES?

A cookie is a file containing a small amount of information that is sent by a website and stored in the user’s browser. In this way, the website can collect certain data and information about the user’s navigation in order to optimise navigation and offer complementary services.

TELERGON, S.A.U. uses cookies when a user browses its website. These cookies are associated with an anonymous user and their computer. Cookies make it possible for TELERGON, S.A.U. to identify the users who access its website, with the sole purpose of making their browsing experience easier. In any case, the user can configure their browser to be notified when cookies are received and prevent their installation on the hard drive (read on to find out how).

The information stored by these cookies includes data relating to intrinsic navigation on a website (pages visited, options selected, etc.).

WHO IS RESPONSIBLE FOR YOUR DATA?

There is a possibility that personal user data may be collected through a cookie. The entity responsible for its collection and treatment is TELERGON, S.A.U., with Tax ID No. A50004613, and registered office at Pol. Ind. la Cartuja Baja, 50720 Cartuja Baja – Zaragoza – Spain.

TYPES OF COOKIES

ACCORDING TO THE ENTITY THAT MANAGES THE COOKIES:

Own Cookies: are those that are sent to the user’s device or terminal from our equipment or domain, they are also managed by ourselves, as owners and editors of this website.

Third-party cookies: Are those that are sent to the user’s device or terminal from a computer or domain that is not managed by ourselves, but by a third party that will process the information obtained through cookies.

ACCORDING TO THE TIME THEY ARE KEPT:

Session cookies: Are those that collect and store data when the user accesses the website and cease once the user leaves the website.

Persistent Cookies: Are those that have a duration determined in time by the data controller. Preservation time can vary from a few minutes to several years. They are used to store and retrieve certain parameters each time the user visits the web page.

ACCORDING TO THEIR PURPOSE:

Technical Cookies: are those essential and strictly necessary for the proper functioning of the website and use the different options or services we offer. For example, those used for session maintenance, response time management, performance or options validation, using security elements, sharing content with social networks, etc.

Customisation cookies: Are those that allow the user to specify or customise some features of the website. For example, set the language, regional settings or browser type.

Analysis Cookies: these are cookies that, whether processed by us or by third parties, allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the use made by users of the service offered.

Advertising Cookies: are those that allow us to manage advertising space on websites.

Behavioural advertising cookies: are those that allow the management of advertising spaces on our website. These cookies are used to store information about user behaviour on our website, in order to subsequently display personalised advertising.

 WHAT COOKIES DO WE USE?

Specifically, we use the following cookies for the purposes specified:

Cookie Name Purpose Duration Entity that manages the cookie
_gcl_au Google Tag Manager Cookie Used only to enable optional cookies in case the customer accepts them. 2 years  

 

Google

 

 
_utma Generates a unique user ID, which is used to count how many times a user visits the site. It also records the first and last time they visited the site 2 years Google

 
_utmb Records the time of arrival on the page 30 minutes  

 

Google

 

 
_utmc Checks whether to keep the session open or to create a new session Session  

 

Google

 

 
_utmt Used to define the type of user request. It is used to establish page usage statistics Session  

 

Google

 

 
_utmz Responsible for registering the origin of the user, as well as the keywords 6 months  

 

Google

 

 
_gat Used to limit the percentage of requests 2 years Google Analytics
_ga Used to distinguish users 2 years Google Analytics
_gid Used to distinguish users 1 day Google Analytics
PHPSESSID Provide functionality on all pages Session DEAC
OTZ,OGP Optimise and customise the ads displayed when browsing. 1 month Google Adwords
_icl_current_language This cookie is used by the WPML plugin to remember the language chosen by the user 2 years WPML
cookieControl

 

 Cookie management 1 month OWN
cookieControlPrefs Preference, cookie management 1 month OWN
c_alerta Remember if you have closed the Global alert 1 month OWN
mi_alerta_”nombre de la página” Remember if you have closed the specific page alert 1 month OWN

 

WHAT HAPPENS IF YOU ACCEPT COOKIES?

If you have cookies enabled in your browser, we will use that information to enhance your browsing experience across our site.

WHAT HAPPENS IF YOU UNINSTALL OR DELETE COOKIES?

Some service features will be disabled. Also, once you leave our site, you will not be shown advertisements related to the products you visited.

HOW TO DISABLE OR DELETE COOKIES?

Users may, at any time, disable or delete cookies by configuring the browser options used on their device or terminal. Users should be aware that if they reject or delete the browsing cookies for the website, we will not be able to keep their preferences and some website features will not work, so we will not be able to offer you customised services and we will have to ask you again for your authorisation for the use of cookies every time you browse our website.

It is possible to change the Cookie settings on all current browsers; these settings are usually found in the ‘Options’ or ‘Preferences’ menu of your browser.

Find below quick information and links where the user will find information on how to configure their preferences in the main browsers:

https://support.google.com/chrome/answer/95647?hl=es

Settings -> Advanced options -> Privacy -> Content settings.           For more information, you may visit Google support page or the Help tab on the browser.

https://support.mozilla.org/es/kb/cookies-informacion-que-los-sitios-web-guardan-en-?redirectlocale=en-US&redirectslug=Cookies

Tools -> Options -> Privacy -> History -> Custom Settings. For more information, you may visit Mozilla Support or the Help tab on the browser.

Tools -> Internet options -> Privacy -> Settings. For more information, you may visit Microsoft support page or the Help tab on the browser.

https://support.apple.com/es-es/HT201265

Preferences -> Safety. For more information, you may visit the Apple Support or the Help tab in the browser.

For other web browsers, use the “Help” function of your browser to obtain information on how to configure your preferences.

For information on how to restrict or block cookies on your cell phone, you will need to consult the manual of your terminal.

If you need more information about the use of cookies by websites and useful information on how to restrict and delete cookies, you can visit the following links: